1. Introduction

Strix Dynamics Ltd (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website strixbi.com or engage with our services, including Business Intelligence consulting, Power BI analytics products, Data Intelligence services, and related professional services.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms herein, please discontinue use of our site and services.

2. Information We Collect

We may collect the following categories of personal information:

a) Information You Provide Directly

• Full name and professional title
• Email address and phone number
• Company name and industry
• Message content submitted through our contact forms
• Payment and billing information (processed securely via third-party payment providers)

b) Information Collected Automatically

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent, and referral URLs
• Device identifiers and usage data via cookies and analytics tools

c) Information from Third Parties

• Professional profile information from LinkedIn or other platforms if you contact us through them
• Analytics data from tools such as Google Analytics or HubSpot

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide requested services
• To send proposals, project updates, and relevant communications
• To deliver purchased products (e.g. Power BI template files)
• To send marketing communications where you have opted in
• To improve our website experience and analytics offerings
• To comply with applicable legal obligations
• To prevent fraud and protect our legitimate business interests

We will never sell your personal information to third parties.

4. Legal Basis for Processing

Where applicable under data protection law (including the Kenya Data Protection Act, 2019), we process your data on the following legal bases:

• Contractual necessity — to deliver services you have engaged us for
• Legitimate interests — to grow and operate our business responsibly
• Consent — for marketing emails and cookies (which you may withdraw at any time)
• Legal obligation — where required by law or regulatory authority

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may include:

• Essential cookies — necessary for site functionality
• Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
• Marketing cookies — to track engagement with our content and campaigns

You may manage or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

6. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

• Service providers — such as web hosting, email delivery, CRM platforms (e.g. HubSpot), and payment processors, who are contractually bound to protect your data
• Professional advisors — such as legal counsel or auditors, under confidentiality obligations
• Regulatory authorities — where required by law or court order

Any third-party processors we engage are required to handle your data in accordance with applicable data protection law.

7. International Data Transfers

Strix Dynamics is based in Nairobi, Kenya. Some of our service providers may process your data in other countries. Where this occurs, we ensure appropriate safeguards are in place in compliance with the Kenya Data Protection Act, 2019, and other applicable regulations.

8. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

• Contact form submissions: up to 24 months
• Client project data: up to 7 years (for contractual and tax purposes)
• Marketing preferences: until you withdraw consent

9. Your Rights

Under the Kenya Data Protection Act, 2019, and where applicable, the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erasure of your data (“right to be forgotten”), subject to legal constraints
• Restrict or object to processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@strixbi.com. We will respond within 30 days.

10. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, secure hosting, and access controls. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

12. Third-Party Links

Our website may contain links to external sites (e.g. Power BI dashboards, LinkedIn, partner pages). We are not responsible for the privacy practices of those third-party sites and encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page regularly.

14. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or how we handle your data, please contact:

Strix Dynamics Ltd
Nairobi, Kenya
Email: privacy@strixbi.com
Website: strixbi.com